Support

Yes, to save and sync your data. Demo Mode lets you explore sample information before creating an account.

No. You can manually log altitude, build plans, record blood checkpoints and use the AI Coach. Connections add automatic data and reduce manual entry.

Apple Health, Oura and Strava are currently supported in the beta. Other integrations shown as planned on the homepage are not yet live.

• Apple Health: check iOS Settings → Privacy & Security → Health → Oxygen Coach and confirm the requested categories are enabled.
• Oura or Strava: disconnect and reconnect from Profile to refresh authorisation.
• Overnight metrics need at least one complete night before they can appear.

The app lets you select a preferred overnight source and can use another authorised source to fill gaps when appropriate.

Open Profile, enter the Sensor ID under Box Altitude Device and tap Connect. The Sensor ID is shown in the Box Altitude app under Settings.

Auto-detection requires a sustained period at altitude. You can always use the + button to log the session manually.

Open Profile → Coaches, enter the coach's email and select the categories you want to share. The coach must sign in using the same email address and accept the invitation.

No. Access is permission-based. You can share altitude sessions, overnight response, profile and adaptation information, and blood-test checkpoints independently. You can change or revoke access.

No. The app provides altitude-performance context and general educational guidance. It is not a medical device and does not diagnose or prescribe treatment. Blood work and iron supplementation should be reviewed with an appropriately qualified clinician.

Plans use profile information, exposure history and the athlete's goal to propose ramp, hold and taper phases. The user can edit, reschedule or delete planned sessions.

You can ask about your own training, blood markers, exposure and overnight response. Relevant data is summarised and sent to the AI provider to generate a response; see the Privacy Policy for details.

The app is currently free during private testing. Future plans and pricing may change before public release.

Use the data controls in Profile. You can export a copy, remove imported information or delete your account. See the Privacy Policy for further detail.